Fast forward and rewind not working properly/extra recording time?

Hey all, I would appreciate some help. Starting today my fast forward and rewind aren’t working correctly. If I tap fast forward 30, it might skip ahead 2 seconds or 20 seconds or some random time in between. The same thing is happening with the rewind 20. It never goes back 20 seconds or forward the 30 seconds. It was working fine before today. Any suggestions? Thanks in advance!

Edited to add: Also, is there any way to stop it from recording an extra five minutes on every program? I have a two tuner Tablo and it sometimes causes my next recording to not begin.

What are you using to display the recording?


Not there is currently no way to stop it from recording an extra 5 minutes, unless Tablo needs that tuner for the next recording.

I’m watching on my TV using Chromecast and using the controls in the Tablo app on my Note 4. It’s the only way I’ve used to watch my recordings since I got my Tablo a few weeks ago but the rewinding and skipping hasn’t been an issue until today.

As far as my second question, so everybody with a Tablo has an extra five minutes added to every one of their recordings too? Wow. That seems like something they should be able to fix.

Extra time should not stop your next recording from starting, it should cut off when the other starts. Might want to open a ticket if you are seeing different functionality

The extra 5 minutes is just a buffer in case the show runs a little long. It should only happen if there is at least one free tuner in the next timeslot. If there is no free tuner, then the recording will end right on time.

The extra 5 minutes is just a buffer in case the show runs a little long. It should only happen if there is at least one free tuner in the next timeslot. If there is no free tuner, then the recording will end right on time.

Hmm I must have something else going on then causing the recording not to start. Or perhaps it’s because I got a little record crazy when I first set it up.

So I guess I’m down to just the rewind and skip problem. Thanks!

@LoriM - what client are you using to watch your recordings with the funny FF/RW behaviour?

There is a conflicts section under “Scheduled”.  Make sure that you have nothing listed.

@Mark I’m watching on my TV using Chromecast and using the controls in the Tablo app on my Note 4. It’s the only way I’ve used to watch my recordings since I got my Tablo a few weeks ago.

Hmmmm, I haven’t seen that behavior with the ipad or roku or Chrome. Maybe shoot a line to Tablo Support.

@LoriM Can you try Chromecast from the Tablo web app, or from a tablet? Let me know if you have the same issue.