Error: No tuner available


#1

I have a Tablo with 2 channels (Dual Lite), Version 2.2.24. I never had this problem before so I just want to check if you guys also experience same thing recently. I only use 1 Roku to watch Tablo at the moment and the TV shows that one channel is being recorded. But when I try to watch a Live TV, I receive an error: No Tuner available. I have not tried to restart the device yet, maybe I need to do it. But it seems strange. Normally, it should happen when 2 channels are being recorded.


#2

Are you 100% sure 2 shows weren’t being recorded?

Could someone have been watching your Tablo remotely? Tablo Connect uses a tuner when the Remote Streaming Quality on said device is set to anything lower than Full Quality.


#3

Correction… this only seems to apply to the OG 4-tuner model… that I have. :slight_smile:

The Tablo will use 2 tuners (actually, it just disables 1 of them) to record 1 channel under the following conditions:
Recording Quality set to HD 1080 - 10 Mbps, 720@60fps.
Channel being recorded is broadcasted at 720p.
Extra tuner is available.


#4

The 2nd tuner on a Tablo DUAL Lite should still be available even at the 720p 60 fps recording quality.

And a caveat… For the 4-Tuner Tablo ONLY when using the highest recording quality (HD 1080, 720 @ 60fps) Tablo’s fourth tuner will be temporarily disabled if any 720p stations are currently being watched or recorded at 60 fps. This is due to the high processing requirements of this setting.


#5

Yes, 110% sure. I am not new to the Tablo so I know how it works and what’s I am talking about. It works after I unplug the power cable and plug it back in.


#6

Why do you want to use 2 tuners to record 1 channel? Anyway, if there are two recording bars in Live TV guide, then you don’t have any available tuner. My case is different, only 1 recording bar (meaning one tuner is recording the show), then I should be able to watch any one channel I want. It does not work that way, that’s why I am reporting.
Anyway, it came back to normal when I unplugged the power cord and plugged it back in (power reset).