Duplicate recording intewrference

We live in an area where we receive stations from more than one network affiliates. We get the same show at the same time from two different stations. When we attempt to record a show we see what appears to be two recordings of the show (one from each channel) in the library. I would guess both tuners have input data in to one recorded file in memory. When we try to play one back it sounds like there is total cross-talk between the tuners (seems like we are playing back two recordings simultaneously) and the TV displays pixelated video interference with two audio tracks playing. I assume it is a corrupted combined file in memory because though two recordings are displayed in the library, when we try to delete one recording, both delete. I have eliminated antenna interference because we have experienced this this exact issue on several occasions with different channels at different times. We have a two tuner Gen 4 Tablo instrument.

If you know which station is stronger, you could remove the other from your guide and see how things go after that…

Have you tried turning on the Don’t Record Duplicates setting?

That sounds like a good idea for a last resort, but right now I don’t know if both affiliates always broadcast the same programming. Thanks for the input.

It would be awesome if you could show us a scheduled recording, then the results. I’ve never heard of anyone having this issue before!

Also, if you kept these recordings you could ask TabloTV to take a look at your logs and see why you’re getting two. BUT… they’d likely want to see what you’re talking about first (logs can take days to go through).

How about checking the optional settings of the recording and select a station instead of the default All channels?

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Good point! Asking the show to record on only ONE specific channel right in the recording options. Nice work!

Set that up on initial setup does not seem to work. Thanks for the input.

Have you tried rebooting (not resetting) the Tablo itelf to see if this makes any difference?

How many stations is this occuring on? Do you still have any recordings that you’re able to show us and/or TabloTV?

Hello,

Could you provide us, even if by DM, what show this was, what time this played and what channels were involved?

This will help us narrow down the issue.