Downloading schedule FOREVER!

I just unboxed my new Tablo and everything was working great until it started downloading the schedule. The download bar would gill, and then empty, then fill, then empty, then fill, you get the idea. I just did this all night. I saw something somewhere about Tablo needs to send a download to fix it. Is this correct?

The first time usually takes a couple of hours to finish. After that, it should take minutes.