Came home to a Tablo brick. No lights, no response. What’s the warranty on these things? Will Best Buy take it back. Probably been a year or more since I bought it. I’m dusting off my old Amazon Fire Recast until I decide what to replace it with.
Maybe you know someone with a voltage meter that would check your power plug to see if it died.
Most router power supplies have the same connector as the Tablo. Just make sure that it is 12v and 1.5A minimum. You can use it for troubleshooting to determine if the Tablo or the power supply is bad. A lot of people have an old router around that is no longar used.
It’s not the power supply. I can plug it into my ReCast and it powers that up.
If you purchased the Tablo with a credit card check to see if it doubles the manufacturer’s warranty.
I don’t think it’s even been a year. I have a ticket in to Tablo support, but if that doesn’t help, can I just return it to Best Buy without the box and/or receipt? I’m sure I don’t have those anymore.
Best Buy will not take it back. You are at the mercy of Tablo.
I hope you don’t have a lot of recordings on a separate drive. It’s my understanding that you have now lost them all. For me that would be the worst thing if mine went belly up. That’s also why I haven’t upgraded to the 4 tuner model.
Obviously, Tablo could check a drive for compatibility before formatting it but for some reason they don’t want to do that.
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Not a big deal to me. I only record stuff to watch within a day or two, like the news or late night talk shows. Tablo replace my unit already. Good customer service.
Where do you think tablo would get this compatibility database from. Do you think tablo has bought and tested every HDD and SSD that’s ever been released between 2014 and now.
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Zippy. Perhaps I should have elaborated more than just the word “compatibility.” What I mean is when a drive is detected check and see if it has data on it in a Tablo gen 4 format instead of just trashing it with a format. If it has data on it from another gen 4 unit then go ahead and use it. Or they could provide a user option to specify that they are moving a drive from one Tablo to another.
The legacy network devices have a specified set of actions to achieve importing another legacy disk and it’s scheduling metadata. If you don’t follow the direction the disk is formatted.
I haven’t seen any documentation about that being implemented yet in the gen 4 firmware.