Hi there @Teedawg
Sorry for the delay.
The support team says they were finally able to connect to your Tablo. There was some trouble in getting it to stay in access mode but they’ve been able to lock it into that for the time being. We should have more info for you as soon as the engineering team takes a peek.
Some of the delay was due to our first-in-first out policy though. If at all possible, try to avoid sending follow-up messages until someone replies to you as your message will automatically be sent to the rear of the queue.
A few tips here for working w/ our support gurus so you can get the speediest resolution: