Daily error message: "Failed To Stream Video"

Support & Troubleshooting
1

After a few issues with my Tablo (which were solved here on the Tablo community boards), things are working well…


Except that I have a daily problem.  Each day when I first try to access the live feed I get the error message “Failed To Stream Video”.  The only way I’m able to fix that is to press the button on the back of the Tablo unit.

Is there anyway this can be corrected? 



2

@gerasco You definitely shouldn’t have to reboot your Tablo everyday - that’s not how we intend things to work.


Can you send me your MAC and hardware info (HD) in a ticket so we can take a look at this for you?
3

Got this reply late. I’m not exactly sure how to do what you’re asking.

4

@Gerasco - I’m suggesting that you fill out this form and describe your issue:

http://support.tablotv.com/hc/en-us/requests/new

In the form description, try to include as much detail as possible, including the MAC address printed on the bottom of your Tablo, and the hard drive that you’re using.

5

Got it. I’ll try to get that done tonight.