My 4 tuner works fine when it works but for no reason it will just drop off the net. When this happens I need to unplug the unit and restart. This seems to happen every time I watch recorded programs, usually within 45 minutes to an hour. If I don’t restart it when this happens it also ceases to record scheduled shows until the reboot.
Sorry for the delayed response. Are you still seeing this problem? If it’s as reproducible as it sounds, we should be able to narrow down the root cause of the issue. Can you send our support team a ticket with the details?
I’m having a similar situation. It’s random, I can’t seem to find any rhyme or reason. Usually, once I’m watching tv, it’ll stay connected. However, frequently when I go to watch, it’ll come back saying “can’t connect. try again”. I try again, nothing. Have to restart it. I have my wifi router set to restart on a weekly basis.