Confict resolve not working and schedule issue

Had tablo for 4 months now - about a month or two in the Resolve Conflict quit working. It shows the conflict but when you click on it, nothing happens. I now have to go to my website account to resolve conflicts which is a pain. I contacted support and they tried to help but in the end they just gave up, saying they just couldn’t figure it out.

second, we get a lot of conflicts because the schedule has a show starting or ending one minute wrong. example one show at 8:00 to 9:00 and another at 8:00 to 9:00 and then a third at 7:00 to 8:01, so it won’t record this one, but the problem is the show doesn’t go to 8:01, just to 8:00 so there should be no conflict. This issue just has to be fixed since there is no way to change recording times for a show. I am sure you will tell me you have no control over what the networks give you for schedules, but other DVR systems seems to have it figured out.