Chromecast works impressively better now than it ever did before since the last update, but I’ve been encountering an issue that seems to be special to the Chromecast only. Some of my channels don’t come in clear and have a little digital distortion here and there, and it gets worse during bad weather. My other devices, Chrome, android phone and tablet, and Fire TV all play without any skipping even with the distortions, but my Chromecast skips constantly. Can this be fixed?
@pngwolffman Is there any chance that you may be noticing any video corruption a little more via Chromecast since it’s being sent to a larger display?
@TabloSupport All I know that when I play Chromecast from by PC Chrome browser it shows as buffering and seems to get stuck in buffering. When I play Chromecast from my android phone it show as buffering on my phone screen but plays after a second or two.
@TabloSupport Now I’m getting annoyed, first I’ve informed you about my Chromecast issues, which makes my Chromecasts useless on many of my channels. I’m not imagining this! The Chromecast is not working correctly, you may tell me it’s fine, but I know it’s not because I’m sitting here watching a frozen Image. So I know it’s not.
Chromecast has really poor WiFi performance. This causes a lot of problems.
The Chromecast does not have a native Tablo app so when you stream it’s going Tablo to router, then router to Android device via WiFi then Android device to router via WiFi, and then router to Chromecast again via WiFi. See the redundancies.
I am sure this is why you don’t have problems with the Fire TV which goes Tablo to router, and router to Fire TV via WiFi only once.
- Is your Tablo wired to your router? I hope it is.
- What is your recording quality set to? Should be 720p Roku / Chromecast.
For the HDD issue, is there a sleep timer on that hard drive? If so, disable it. Might need a Toshiba utility to do that.
Yes and yes, my Tablo is wired and I have it set to 720p Roku / Chromecast.
I tried to look up the support information for your HDD but the Toshiba website kept telling me the part number you posted was not a model number. Does the drive have a separate model number?
@pngwolffman I can get a direct look at your Tablo’s logs - I just need your MAC. @theuser86 is on the right track; if the HD has some kind of issue (sleep timer or otherwise) it could cause USB disconnects resulting in split recordings. I can verify this once you send over the MAC.
@TabloSupport Wouldn’t the sleep timer not be an issue since the Tablo would be actively using the HD keeping it from going to sleep?
@theuser86 v73600-h 2tb , this may be what you’re looking for
@pngwolffman Not necessarily - that’s the idea, but depending on the firmware of the disk, some of them can fall asleep and ignore pings from external devices to wake up. I can verify if the is a USB disconnect issue, though - just need the MAC.
@pngwolffman Sorry for the delay - looks like the disk is the culprit. Sent you a PM with the details.
I know this is old thread however I am experiencing similar issues. I wonder if it is my hard drive also. Is there any way I can check to see if my hard drive is causing my buffering issues and performance issue? My hard drive is one of the recommended drives.
Seagate BUP Slim RD 0302 (2000 GB)
Disconnect the HDD. Reboot the Tablo. Watch Live TV. Without a hard drive you can watch live TV on one channel only.