I cannot get CBS on my Tablo. When I scan the channels, it is not one that is listed. 61 out of 62 channels give 5 green dots which means they are strong. I don’t want all 61 channels but I do want CBS 46-1. Why is it not listed? And how can I get it? The station is about 3 ½ miles from my house.
I wonder if the amplified antennae is just too strong to pick up a signal so close to your home. If you remove the amplifier, does it help any?
When the antenna is plugged directly into the TV without going through Tablo, I get CBS just fine.
What if you unplug the amplifier? Does the Tablo get CBS on a re-scan?
I don’t know how to remove the amplifier. And Tablo does not return my calls. I’ve left 3 messages. I’m about ready to give up and try Tivo.
theuser86 Thanks for being persistent with me. My husband, age 70 set up the antenna and I am trying to hook up the rest of the equipment…I am 69 and it’s not so easy but I am persistent.
The weaker signal on a lot of channels is expected and appropriate for unplugging the amplifier.
This is a very weird issue. When you plug the antenna directly into the HDTV, did you do a re-scan? Or just were able to watch CBS?
@kitchenangel We’re sorry to have missed you - what number did you try and reach us at?
@kitchenangel You are probably experiencing signal overload. 3-1/2 miles probably too close to be using an amplified antenna. I would definitely try an antenna that does not have an amp in the system at all. Simply unplugging it from the power source is a good way to start, but will not give you accurate results because the signal is still passing through the preamp and power supply thus losing decibels.
Out of curiosity I plugged Decatur, GA into TVfool.com and if that is in fact where you are from you definitely shouldn’t be using an amplified antenna. I know it sounds strange that too much signal is a bad thing, but in this case I truly believe that is what’s causing your issue. All of your local broadcast towers are within 10 miles so I think your amp is doing more harm than good.
kitchenangel, I’m in Sugar Hill, GA, so maybe 25 miles north from you and probably 30 miles from the tower, yet 46.1 (CBS) is one of my strongest channels. Issue for me is 11.1 (NBC). It’s also one of the very few on VHF.
Thanks for all the feedback. Which antenna do you recommend?
Has @tablosupport gotten in touch with you? Obviously they can help you a lot more through the remote session, but I can give you suggestions. I have never used a store bought indoor antenna because I built my own out of coat hangers and a piece of wood and placed it in my attic, but I would think something like a mohu leaf 30 or something similar should be sufficient for your location. Just make sure it isn’t amplified.
Tablo support finally called me back. With their direction I put the Tablo in remote access mode. Just their looking at it remotely (they said they did nothing) solved my problem. They did say if I wanted to call them back to send an email first to alert them to the issue I wanted to solve. I want to use this in Barcelona when I visit my son to be able to access my Tablo remotely…won’t that be cool if it works.
I have used the Tablo in Europe, and it works fine. It’s not that great in hotels with weak internet, but if your son has good internet, it will work just like in America.
If you want to use the Tablo remotely, make sure Tablo Connect is enabled and set up properly.