Channel Locked in a Loop

I’ve been using the app for months now on three different AppleTVs in my house. I’ve only noticed one issue that pops up from time-to-time. I mainly watch one channel for news. Every couple of weeks, when I turn on the app and go to the channel, it is locked in a loop of roughly 10 seconds of what was playing when I last was at the channel. If I go to any other channel, they work perfectly. The only way I have found to correct it is to literally unplug the Tablo for a minute and plug it back in. Then it works fine until it happens again in a couple of weeks. It always seems to be the same channel for which it happens. I’ve had no other issues with the app and really enjoy being able to use it from the AppleTV.

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Have you tried swiping the app closed whenever you’re done with the TabloTV app?

Thanks for the suggestion, but I do that every time I exit the app. It doesn’t fix the issue. Only fix is to unplug and then plug it back in. Totally random when it occurs and always the same channel.

It may be a good idea to clear the cache: Tablo TV App Cache - How and When to Clear It – Tablo .

We’ll break this off into a new thread for easier follow up.

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I’ve got to say: It’s nice to see the new page with the instructions for helping people clear their cache/data. I can’t name how many times we’ve had to share this information. Thank you guys for putting it together.

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No problem.

We’re happy to help!