All of a sudden I can’t connect to my Tablo Dual Lite via the Windows Tablo app on either of my Windows 10 or 11 PCs. I get the error below. I can connect via my TVs and Tabloripper.
I haven’t installed the latest firmware upgrade yet. I tried rebooting the Tablo and then my PCs but the problems persists. Any idea what’s wrong here?
Try rebooting your router.
I tried rebooting it but it didn’t help.
Another piece of information, I remembered I have the Tablo app on my iPad so I tried that and it works. So, it seems to be a problem with the Windows version of the app.
I have two Legacy 4-Tuner Tablos and have found that the one running Firmware version 2.2.42 is not accessible using the Windows app or by going to http://my.tablo.com. The one running the most recent Firmware 2.2.59 - Beta 1 is accessible by either way. I’m guessing that the Tablo that hasn’t been updated is causing a problem when attempting to be accessed since it wants to put up the update firmware message, which causes the attempted connection to fail.
Hey @TabloTV can you verify that this is the problem?
Having the same issue here. Ok Tablo, what is the problem? Why are we all of a sudden locked out of our Legacy Tablo’s on the PC App?
Edit: Legacy Quad here.
Now I’m getting this, shown below. I try clicking on the “search again” and it immediately goes back to this.
I’m having the same issue, both with the (legacy) Tablo Windows app and through a Firefox browser. Just started a couple of days ago. I did all the regular things, including rebooting the Tablo, rebooting the router, and deleting and reinstalling the Windows Tablo app. I’m thinking it may be an issue with the Tablo servers, but I’m not sure how the actual Tablo to viewer/client actually works.
Same problem here. Also, the Tablo Tools App does not work on my PC. I’ll be watching this thread for a fix.
FWIW, our Windows and Browser apps and Tablo Tools and Tablo Ripper are all working with the OG Legacy with fw 2.2.58. However, when I initially opened the Windows App, it wouldn’t load - I had to Re-scan or refresh the screen. Do y’all not have the upgraded firmware?
As a systems manager, I know it’s normal to deprecate systems or move functionality over to updated systems. It’s possible that Tablo did something like this and maybe some functionality wasn’t transferred or was lost. I hope this isn’t the case.
Hopefully y’all get some answers tomorrow.
I have a Tablo Quad Legacy and the Windows App and Android App both broke today.
