Cannot us Firefox, Chrome, OR Safari--help!

I’m able to connect to my tablo using any browser.


In Safari: Sync endlessly asks for more database storage (weirdly, it says the site is requesting 10 MB, and my settings allow for 10 MB).  I hit “allow” about 50 times over 5 minutes, and it never got past half way.

In Firefox and Chrome: Syncs and pulls up recordings. When I attempt to play any video, both browsers prompt to allow DivX web app.  Then they load and I get an error that says, “the downloaded file isn’t a DivX file.”  If I hit “don’t allow” they endlessly spool.

I’m using all the latest everything named in this article on OSX

If you haven’t already, you should contact Tablo Support directly (support@tablotv.com), or try contacting @TabloSupport in the Support & Troubleshooting category of this forum.

@allthatssolid This is a known bug in Safari - we recommend using Chrome until we can work around this. I haven’t heard of the Divx issue before, though. Can you try disabling the plugin and playing video? You may want to clear your cache in Chrome once you’ve tried this. (Settings > Tools > Clearing browsing data).