I am assuming SSID is the WIFI network? I have checked settings on our FireTV and it appears to be connected to our home WIFI network, just like the other FireTV where Tablo works. So, only 1 TV still “not finding Tablo”? I have searched the Tablo website, contacted their customer service but not help.
Hello, and welcome to the Community. Have you already tried swapping the FireTV sticks to see if the issue follows the stick or remains at the TV location?
Thanks for the suggestion! I just tried to switch FireTV sticks and now neither FireTV will open Tablo. Help?? I have a severely disabled spouse whom depends on watching TV every day for entertainment. How do I fix this issue?
Oh, no! I’m sorry about that. I don’t know if this will help, but did you reboot your router and Tablo, and clear the app cache on your devices? You might want to wait 30 minutes after the reboots to clear the cache, or do it before the reboots.
Great tip and I have done everything Tablo support has posted on their website. The only thing I have not done is a factory reset which I am going to do next. We were really enjoying Tablo up to this point. I cannot connect to a human being for help there. Grateful for all coaching here!
Have you tried going to My Status - Tablo TV to get the URL of the Tablo on your network then going to that URL using the browser app on the Fire TV? If you get a response, that should confirm that the Fire TV has network connectivity to the Tablo.
Thanks Ron! However, can you dumb that down a bit for me? I clicked the link and see the first step you are talking about but do not understand the second step. What is the FireTV browser? Where do I find that?
Thanks all for your help! End result = this was an issue with the external hard drive we had connected to our Tablo. If you are having similar issue, disconnect your external hard drive, power cycle your entire system and try to access Tablo again.