Cannot get Tablo Connect to...connect

I have an Arris TG1682G from Comcast/Xfinity. I was on the phone with their tech support twice over the weekend, and neither of their technicians could successfully assist me with this. Thank you!

@nesselrode We’re happy to help! Send over the details (the rules you’ve added already, etc) to our support team in a ticket, and we’ll send back some instructions.

Is this the only device you have? Or do you have a separate standalone router as well?

The Arris is the only device I have. It’s a combo router and modem.

I have the same issue. Can you send the instructions to me too?

I never followed up with them. Mine still is not working.

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