Cannot connect to tablo via wi fi

Support & Troubleshooting
1

I have had the quad tablo for about two months, and it has been great. Today, i get a message on my tv that there is not a connection. My Tablo is hooked up via wi fi. When I try to connect with the app, I cannot even get tablo to be recognized. I also do not see it being recognized by my laptop, which is also hooked up to my router. My router is working fine, since I can get Netflix through my Roku. The Tablo blue light is blinking fast, and it seems to have a short pause between around 5-7 of the fast blinks. I have tried unhooking power, and have also pushed the blue button in back. Any help would be appreciated.

Thank you.

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Reboot (aka power cycle) your modem and router first. Then reboot the Tablo.

4

HI theuser86,

I tried that, the tablo. It still has a fast blue blinking light. I do not see it recognized when on my pc through wi fi. I am starting to think it the quad tablo may be defective. Let me know of any other solutions I could try.

Thank you

5

It may be your router’s Channel Bandwidth setting:

6

Hi @harleyguy - Please try the following troubleshooting steps again:

If that doesn’t work, you may need to reset the WiFi credentials to get your Tablo back on the network:

If you’re still stuck, our support team will give you a hand: www.tablotv.com/ask-tablo/

7

Thank you for your response. I have tried quite a few times, rebooting my router, along with the Tablo, hitting the blue button quickly, and also unplugging it. I still get a fast blinking blue light on the Tablo. What do you mean when you say I should reset the WiFi credentials? I am not sure how to do that?

Thank you.

8

I recently had a similar problem .
PC & Android phone would connect but not my iPad
Switched the iPad from 5G to 2G and now it connects

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