My Gen4 unit occasionally will get stuck buffering/repeating the same segment on a channel. Other channels work fine. If I return to the failing channel it will continue to keep buffering/repeating the failing segment even if I try to watch live TV. Sometimes it repeats the segment constantly without buffering. Sometimes the repeated segment is 10 seconds long sometimes a minute or two.
A power reset fixes the problem.
We had this buffering and skip back/repeat occur a few times today while watching Kelly and Mark on Fox in D/FW market. Very interesting. I tried to get a video of it after occurring 3 different times, but it didn’t happen a 4th time. However, this screen eventually comes up.
I see the same thing. Usually in the evening when signal quality tends to degrade a bit in my area. I just posted a feature request to simply add an option to disable the live TV recording features. I believe this is what is causing the “stuck in a loop” behavior.
I have experienced many different buffering issues. Few if any are related to internet or LAN performance. I do believe some errors are related to using an older ROKU, and packets from the Tablo getting lost or unsynced.
This particular error is unique because I can switch to a different Live channel and it will work fine. Then, 30 minutes later, switch back to the offending channel and see the same hour-old segment loop playing over and over. And nothing but a power reset will allow me to view that channel again.
There the ROKU and LAN are unlikely to be part of this particular problem.
I see exactly the same behavior. Sometimes I can get out of the “bad loop” by hitting the FF right arrow on my remote at just the right time. Sometimes I have to do a power cycle. It’s definitely related to the live TV recording functionality. It’s like it records the “bad data” that causes the glitch, then tries to “recover” the live TV stream by going back to the “bad” recording. This needs to be fixed.
interesting. I’ve tried hitting the FF button, and all the others, but haven’t ever succeeded in escaping out of the loop. I have noticed that even after normally leaving a particular TV channel I can come back to that channel and still rewind Live Tv into the past. I havent experimented much, but this is a desirable feature - and might be related to the bug.
This behavior is getting worse. It is now happening randomly on different channels practically every time I watch TV. Recordings seem to be fine, but it’s getting to the point I can’t watch live TV on the Tablo anymore. When I switch to watching the same channel directly on the TV tuner, everything is fine. No glitches or stutters or anything.
So what is going on I wonder? If there is an external drive issue, why are recordings fine but live TV is faltering? It is obviously related to the real time recording of live TV, as it gets “stuck” in a playback loop that is difficult to get out of.
Sorry, that stinks. For comparison, we haven’t seen this happen again since it occurred that one day, on Nov 5th. Our Tablo is active from around noon to 9:00 PM CST M-F and much less on the weekends.
Just an update. This seems to only happen on my Google TV in my living room. My FireTV stick on the bedroom TV is fine. Perhaps it’s an issue with the Google TV version of the Tablo app?
