Black screen on Roku Onn tv

We recently purchased a Tablo TV model TF1282B-01-CN. Has been working great then started to fade last night while watching a show. Show kept freezing. Wifi was fine. Today, black screen only. Sound fine. Home screen and guide viewable. Unplugged and reset everything qith no luck. Tablo is working on my phone, so im guessing its a Roku issue? Our tv is an onn. model 100012586.

We are returning the tablo tv if its not going to work with our tv, but i would rather not have to do that.

It may be a good idea to enable audio compatibly mode

If that fails, please consider reaching out to our technical support team: https://support.tablotv.com/hc/en-us/#contact . They should be able to help.

Well, it mysteriously started working again yesterday afternoon, but I just changed the audio just in case. Hope it continues working!

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While it is working, it now randomly times out and closes to the main app screen :woman_shrugging:t3:

Is this even with audio compatibly mode switched on?

Yes, I mentioned I changed the audio setting to what is recommended here.

Yes, you did mention it before. Sorry for missing it.

Would you consider reaching out to our technical support team: https://support.tablotv.com/hc/en-us/#contact ?

They might also suggest Audio Compatibility Mode but, either way, if you do, please DM us the email address you use to contact them, your ticket number and SSID.