It’s been another 11 days since the product team has been looking at this. Another customer has also mentioned they are having the same problem with their Lenovo tablet.
Hi @AceConrad
Unfortunately, it’s taking longer to address the issue than expected. The product team is still working on it though.
OK, thanks! I’ll check back in every week or so.
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Same thing on Fire HD 10 tablets. It’s been well over a year and a half and it’s not been fixed.
Any updates? It’s been seven weeks since the product team has supposedly been taking a look at this.
I’m getting the feeling it’s been shoved to the back burner and the burner isn’t even on.