I’ve had work a couple of times , but it will no longer work. Tablo works fine in same WiFi, as soon as I switch to another connection, nothing. All I get is cannot find tablo. I have setup and reset up the connect “feature”. Says it’s paired and ready but will never find the tablo on a different connection. At this point is there anything else I can do? I am not fond of my tablo and find it is way more buggy and unusable than it is usable. I have tried my iPhone on Verizon network, I have tried my firetv on a neighbors WiFi. I have tried resetting and restarting over and over. Like I said at the end of my rope and possibly looking at other devices. Please help.
In addition to what Nilex said, you need to connect to your Tablo at your home with the device you intend to use when you are away from home. (For me, I connect at home with a Fire TV stick and have never had it fail when away from home). I would also recommend giving your Tablo a fixed IP address or reservation of IP address in your router settings, since your Tablo’s IP address may change if your router is configured to make dynamic IP address assignments. I would say that setting this up is not the simplest thing to do, but it does work great once you get it set up properly.
It definitely sounds like we’re missing a piece of the puzzle here. Is there anything ‘irregular’ about your networking setup that could be overlooked?
Based on what you’ve described, it sounds like the Tablo Connect feature is configured properly - but something is happening when you switch to a remote connection that causes the discovery and connection process to fail.
Are there any VPNs in play, or are the Tablo apps regularly being reinstalled, or having their cache cleared?
So after waiting for my support ticket to get processed I decided to get an hdhomerun and run it through plex. I now have no issues watching remotely using plex. Still have my tablo hooked up but I am not using it very much anymore. Tablo either needs to discontinue this ‘feature’ or fix how it works. I bought the tablo specifically to use remote when I am away from home, and I am disappointed. I’ve had the tablo for about 4 years and it worked ok at the beginning but tablo changed something and it works horribly now. I didn’t change anything on my end.
I am a combo Plex DVR and Tablo user. While we use Tablo as our main DVR for the household, I’ll admit, there are cases where remote to Plex DVR is a great benefit (e.g. being at the datacenter and logging in via a foreign device so we can watch the game while we “wait”… waiting being what we do a lot of when at a datacenter).
Discontinuing a feature that works for the vast majority of people is a bit excessive. I would prefer to keep that feature since it’s always worked great for me. I’m happy to help you troubleshoot though so tell us more about your ISP and network setup.