I’ve contacted Tablo numerous times about this issue but they continue to say ‘it’ll be fixed in an update…it’ll be fixed in an update…etc.’ but that update never comes.
Anyway,
Sometimes the thumbnails disappear when cycling through episodes. But after poking around (going back, forward, up, down) they’ll come back…but not always.
Anyone else have this issue with the thumbnail images on Apple TV legacy app disappearing? Did you fix it somehow?
I’ve lost all hope with Tablo as it seems like their updates to the legacy boxes are minimal and not anything of any real substance.
I don’t see this issue on our OG Legacy but we do see it occasionally on our Gen4 device - always waiting for the app to ‘catch up’ (mostly on the Fire Stick, not AppleTV). I sometimes wonder if the cache even works. Also, are you saying that they’re saying there’s going to be a legacy app update? I agree that the legacy device/app updates are probably few and far between with a low priority.
They’ve told me that it’ll be in an update but couldn’t provide an ETA.
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The legacy apps pretty much work. I’m not sure people want or need a legacy app update that could break things. Put it in the gen 4 apps. Then those legacy users who want that would use the gen 4 apps to access legacy devices.
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Apologies for the long wait time and confusion on this. We’ve passed this on to our team, but we don’t currently have any updates planned for the legacy Apple TV app.
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So you can access/use the legacy device through the Gen 4 app?
Tablo’s announced plan was to release a legacy firmware update that allowed gen 4 apps to access legacy devices. Of course it’s already at least 4 months behind schedule.