Add a “Reboot” button to the Apps

The Tablo folks have explained their reasoning for not including a reboot button.

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That makes sense however, I (and I suspect others) have the ability to power off the Tablo remotely which is a HARD reset which (supposedly) carries some risk. I would much prefer to do a reset (as Tablo recommends) before shutting off power to the unit. Thus the request for the reset capability. I believe Tablo has said that a reset will often fix problems (and I have seen that) so again, I think the capability to reset remotely would be useful. I suspect that most people that use Tablo have access to, and use the Webapp from time to time. Maybe just add the capability to just the Webapp would suffice.

Agree that the ability to try a “soft” reset before using a remote on-off power switch (as I and others have/do) is a very useful enhancement. It is not beyond Nuvyyo to explain that if a reset is requited one can try the software (in Settings) option first, and if that does not resolve the issue then a hardware reset (at the box for those not more advanced and remote) is required.

I wonder if they would tell us if the Tablo is NOT recording anything, is there any risk to the power off reset? If they can confirm there is no risk, it’s less of a concern to me because I can use one of the apps to be sure it’s not recording before commanding the power off.

Sometimes the issue is between the Tablo and the external drive, and rebooting the drive does nothing to fix it, but rebooting Tablo (which is working fine but unable to record) does fix it.

That is the reason of my request of a “reboot” button in the apps. So easy to implement; I don’t know what’s the hold up for something that “can” help with multiple issues.

So you really want to actually fix something instead of making it go away for now, and hope it doesn’t come back?

What we really need is to directly access our own devices, see system logs, see what happened, at system level.

Tablo prioritizes feature requests based (at least partially) on how many customers are requesting it.

The three listed above (Software reset option, real time signal strength, and manually adding channels) are my top 3 (along with my fourth is the ability to “resume live” with a single button after having a stream paused) and I almost always list one or more of them on the customer survey requests.

But if the majority aren’t asking for these, they will never bubble up to the top.

I would really like a software reset option but my thinking is that most people aren’t having many issues (which is a good thing) so few would actually use it, thus few are asking for it.

In my use case, I have a channel that is a bit borderline in signal a few months a year. When it does start to go astray, it creates all kinds of missed and partial recording issues but occasionally it has even caused the Tablo to start to have random errors on unrelated channels. Removing the channel alone will not always fix it but a reset after does and Im good for a few months.

When I am not stuck home due to a Pandemic, I travel a lot, and more than once, I was stuck away from home when this was needed.

It is true, I would be using the reset button as a temporary fix, the real fix would be to improve the channel reception, but short of a 30’ + tower in my back yard, that is unlikely to happen as I have tried everything else.

When you are away from home this (or a similar wifi plug) will allow you to power off/on the Tablo. It would just be nice if a software reset attempt could be made without requiring the brute force method.

It would seem to me that if the Tablo is NOT actually recording (or playing a recording) there should be little to no risk of problems or data loss if the unit is powered down with a remote switch. Does anyone know for sure or can one of the Tablo people confirm or deny this assumption?

https://www.tablotv.com/ask-tablo/

also suggest the new user tutorial… to a @ in from of TabloTV or TabloSupport user will see a directly “mentioned” in a post @Steve427 :slight_smile:

Can you rephrase that? I don’t know what you mean…

…going off topic, this explains it clearer - https://meta.discourse.org/t/discourse-new-user-guide/96331#mentioning

and maybe here - Interactive new user tutorial - Posts about nothing :) now with polls

That’s correct. A WiFi enabled switch is a great option if this is something you really want.

OUTSTANDING! Thanks for the confirmation.

This is what I use to remotely reboot my a Tablo, can’t go wrong for $20. Well not reboot, but turn off and on.

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I used my smart outlet to restart my Tablo last night…it would be nice not needing to buy a 3rd party piece of hardware to accomplish something that the software should have built in.

The real question is why did you have to reboot it?

I think I’ve had to reboot my Tablo 5 times in the over 6 years I’ve owned it, less than once per year.

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Because I have a recurring issue with my Tablo where it reports ‘Weak Signal’ when trying to watch live tv…but it’s not a signal issue, it’s a problem with ‘Weak Signal’ being a catch all error message in their code, and Tablo has reported that essentially, not enough people have the problem I have, so they can’t figure out why I’m having it…so I’m stuck rebooting every time I have it :slight_smile:

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Ah sorry to hear that! That would bother me so much where I’d probably swap out all my antenna equipment and wiring to try and solve it, and then even try a new Tablo given the new ones have slightly different internal hardware than the OG ones.

In my case, I have other equipment that I want to run that might cause an issue with Tablo so I want to shut it off when using that equipment. For example, I have a HAM transmitter that can run 1000 watts out. I really don’t like to have the Tablo operating when I’m on the air so I want to be able to turn the Tablo off at least when using the amplifier. I use an Insteon switch and an ISY controller to do that.