I logged a support ticket because my 4th Generation Tablo stopped working before a year was up. I received some troubleshooting tips via email—but they did not working. No lights working, Tablo was plugged in and working wirelessly.
I responded back that the tips did not work, however I was met with a “Proof of Purchase” requirement before any further support would be provided. I’ve had a Tablo account since August of 2016. You can see what Tablo’s have been attached to my account, their serial/mac address, and that my Legacy Tablo is back up and working fine since the new Pile of Crap is no longer working. I had it on a wire shelf—this allowed air to get to the device to minimize overheating.
I suppose I’ll use the Legacy Tablo that is now updated to 2.2.60 until it no longer works, consider my purchase of the Gen 4 a rip off and find a new solution soon.
Had a lot of great years, but if Tablo will not stand behind it’s product, I’m out.