I have a 4th gen with external HD. Watching a recorded show begins, then restarts after a few seconds. Anybody else experiencing this problem? Any solution?
Hi @jlruff52 ,
It might be a good idea to disconnect and then reconnect your external drive.
If that fails, would you consider reaching out to our technical support team: https://tablotv.com/support/#contact ? They should be able to help.
I tried disconnecting and reconnecting external HD, but the glitch persists. (This is not related to known issues related to trying to watch a live recording on iOS app.) Any other theories?
We’d recommend at this stage doing more in-depth troubleshooting. Our technical support team: https://tablotv.com/support/#contact should be able to help.
Mine is doing the same thing and I am not using an external drive. Technical support has been working on it with no result yet.
It only does it with some recordings and not all recordings and it only does it the first time you start the playback of a recorded show