I have a 4-tuner Tablo with a WD Elements 2GB drive that I've had for only a few months. I watch using the Apple TV app. I had some initial trouble due to inadequate antenna and reboots due to weak signals, but I placed a MoHo Curve just barely outdoors on the window ledge, and haven't had that trouble since.
Recently (last week or so), though, the video has just stopped while watched a recorded show. At first, I would tap the Apple TV remove, and it would start again. It's gotten progressively worse, though. It progressed to loading animation for a few seconds before restarting, then inability to restart at all unless I skipped around to different recorded times.
Now, I have started to get "cannot connect to Tablo" and noticed that it was rebooting.
I might be pushing things. I do record up to 4 channels at some times of the day (evening news) and I've been recording at 10mbps. Both the Tablo and Apple TV are connected via Ethernet. As well, the hard drive is powered from the Tablo. The Tablo runs quite hot, and I keep it on it's side. (The hard drive is in a flat horizontal position.)
Should I be powering the hard drive separately?
Maybe it is the hard drive, I put my hand on it, and it seemed to be "ticking" which could be retries.
Is there any log that might tell me what has been going wrong?
I just lowered the encoding rate to 5mbps (recommended) in hopes that that might help. will have to wait to see results.
I considered getting a flash drive, but Tablo recommends against it, but assume they really mean to recommend against a USB Stick type flash drive, while what I had in mind is a SATA3 drive in a USB enclosure.
I see a lot of people are having trouble with 18.104.22.168 and that is indeed what I have now - I didn't notice the update.
There are no problems with the picture and sound when this happens. They are both clean, there is not the typical weak-signal big-pixel stutter effect that you might see on a weak channel.
I'm not sure if it also happens watching live, as I typically don't watch live, although I sometimes do and I will make a point to observing the next time I do.