Watching recording shows while remote freezes

Folks,

I have an issue with the remote viewing feature of my Tablo Quad. I can turn on live TV and watch it on my laptop and also casting to a larger TV. When I try to watch something that is recording )but not close to the actual run time) the show runs for a bit but then stops and does not continue. I have shut the Windows app down and restarted it. Then clicking on the recording show it fires up but the show does not play, actually it comes up “paused”. When I click on the play button nothing happens. I get a weird time display at the bottom of the screen.


Any idea why this happens? Again, if I do live TV it is fine.