When I bought a lifetime subscription it was a Canadian purchase and Canadian product. Has the FTC become international?
Fair point, and I added some additional support for a one time “grace” period to my previous reply.
Quite honestly, I think all that really frustrated me with your replies was the whole hyperbole part. I don’t see how it adds any constructive input to this situation and why it was necessary for an already divisive change.
So you’re saying that Tablo lied, over and over again (one example below):
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Nothing in the subscription stated that existing users got new features. They could have unbundled them and charged per feature and device.
Its obvious they had to figure out a way to offer additional services as pain free as possible. Additional services that weren’t even a twinkle in your eye when Tablo was announced years ago. Additional services that require infrastructure. As the service and hardware offerings mature and change this had to change along with it.
The fact that I can swap in new hardware on my lifetime subscription is still lightyears ahead of Tivo…
I knew they were going to have to charge for the Ad-skipping somehow to me this is the most pain free way… Same people complaining here would also be complaining if they had to pay a separate (most likely monthly) subscription for the ad-skipping.
Huh? I’m not asking for new features for free. What I am asking for is that I be allowed to add as many Tablo’s as I want to my account whenever I want to in the future (and yes, I know the limit is 10), because that’s what was sold to me and that’s what I paid for.
If Tablo came out and said “if you’re out of warranty, we can not give you commercial skip for free” that’s a different story. I never paid for unlimited lifetime updates.
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From a development standpoint it’s really not very painful bundling features. And tablo should have allowed for this on day one.
Going back to the late 1960’s most OS’s have used bit maps representing feature sets. We had one in the mid-1970’s that had 128 bits of feature set. Simple check at boot and installation time.
This change in terms to my lifetime sub, which I just changed from yearly btw, just stopped me from buying additional units. I wanted to buy your new 4 port to complement my existing one. Someone needs to go back and read the definition of what grandfathering means. If we’re grandfathered, we should be grandfathered to the TERMS in which we PURCHASED it at. Not for you to arbitrarily change it willy nilly after the fact. You’ve changed the terms of the contract after taking our money. I’d like my $150 back now for breach of contract.
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How is this possible? If you paid for a lifetime subscription it’s a one time fee and you don’t have to pay again. How or why did you switch a lifetime subscription to a yearly subscription?
I had a yearly, and then went to lifetime, not the other way around. 
Oh I can’t read, sorry!
When someone up in Canada starts a Class Action for breach of contract on behalf of all current Tablo subscribers, maybe they’ll honor the contract we paid for, or refund our money. This is worse than Sony taking away features on the PS4, since this is an additional paid subscription, where they changed the terms without offering restitution.
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I guess you read this before you purchased your subscription:
Is there something specific in there that states that Tablo can change the existing terms on sold features? [I didn’t read the whole thing, just skimmed it, and didn’t see it there. Not saying it’s not, just that I didn’t see it]
Skim to the very end.
- Changes to these Terms . Nuvyyo reserves the right to update or modify these Terms from time to time.
lol, ok – it’s implied they can change the TOS going forward, not retroactively.
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I’m all for unbundling everything.
All new features and new iron. If you want to purchased a used or refurbished unit under the old all-in subscription fine.
That satisfies your argument on item 20.
From the release
Those who already have multiple Tablo OTA DVRs on their account will be grandfathered and will NOT have to start paying additional subscriptions for their EXISTING or REPLACEMENT units.
You would have to prove this doesn’t satisfy the original terms legally
Sure, here ya go, from the release
So if a grandfathered user has, for example, two Tablo DVRs and chooses to add a third DVR without removing one of the existing Tablo DVRs from their account, they will need to add and pay for a guide data subscription for that new, additional device.
Literally the next paragraph. It lists a change to the old “terms”
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I not sure we need to get upset. I think we all want the same thing in the end, don’t we? We want Nuvyyo to be profitable so they can continue developing Tablo and add new features. If a change was needed in their structure to facilitate this, then maybe it will benefit all of us.
However, I do understand how users like @Max are frustrated. They paid for their lifetime subscription under the premise that it covered their Tablo and all future Tablos. It doesn’t seem unreasonable for current users to be given some additional consideration. That is also good business practice. Nuvyyo isn’t going to sell many Tablos or new subscriptions to current customers who are dissatisfied with the company.
Likewise, for users like myself who are just waiting in the wings to buy new Tablo (the Quad), this announcement comes with somewhat poor taste. They have touted how the Lifetime Subscription benefits are tied to you and not the unit. Now that a new product is coming out, they change that before I can purchase the product. It’s ok, I understand the change, but it would have been nice to give me the opportunity to purchase and add the product before the change took effect. Yes I know they have other products, but the timing of is it for a reason.
This change won’t stop me from buying their product or adding a lifetime subscription. But it will stop me from buying a 2nd Tablo or adding any other future subscription. I’m not sure that is the intent they planned. Had they given a ‘phase-in’ period, I more than likely would have purchased a 2nd unit. Had they grandfathered in existing customers, they would have been happy and kept purchase options open for those individuals as well.
Like I said, I understand the reason for the change, but I think the way it was implemented just frustrated their current customers and reduced their short-term unit sales. My 2-cents.
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