Updates on Cloud DVR & Automatic Commercial Skip, Changes to TV Guide Subscription Accounts

I have three tablos all in the same house, same LAN, and same antenna. I also have a hdhomerun.

Anyone who thought that a small company like Nuvyyo could always only charge $150 dollars for a lifetime subscription covering multiple devices, new devices, and their replacements plus new features on all devices has been hitting the pipe too much.

5 Likes

I already brought this example up a few posts up : What you’re missing here is that the cell providers were sued by the FTC when it came to retroactively changing the terms for existing customers. Can cell provides add quotas for future users? Absolutely. For current users? Nope, sorry.

https://www.consumer.ftc.gov/blog/2014/10/ftc-sues-att-limiting-unlimited-data

When I bought a lifetime subscription it was a Canadian purchase and Canadian product. Has the FTC become international?

Fair point, and I added some additional support for a one time “grace” period to my previous reply.

Quite honestly, I think all that really frustrated me with your replies was the whole hyperbole part. I don’t see how it adds any constructive input to this situation and why it was necessary for an already divisive change.

So you’re saying that Tablo lied, over and over again (one example below):

1 Like

Nothing in the subscription stated that existing users got new features. They could have unbundled them and charged per feature and device.

Its obvious they had to figure out a way to offer additional services as pain free as possible. Additional services that weren’t even a twinkle in your eye when Tablo was announced years ago. Additional services that require infrastructure. As the service and hardware offerings mature and change this had to change along with it.

The fact that I can swap in new hardware on my lifetime subscription is still lightyears ahead of Tivo…

I knew they were going to have to charge for the Ad-skipping somehow to me this is the most pain free way… Same people complaining here would also be complaining if they had to pay a separate (most likely monthly) subscription for the ad-skipping.

Huh? I’m not asking for new features for free. What I am asking for is that I be allowed to add as many Tablo’s as I want to my account whenever I want to in the future (and yes, I know the limit is 10), because that’s what was sold to me and that’s what I paid for.

If Tablo came out and said “if you’re out of warranty, we can not give you commercial skip for free” that’s a different story. I never paid for unlimited lifetime updates.

.
.
.

1 Like

From a development standpoint it’s really not very painful bundling features. And tablo should have allowed for this on day one.

Going back to the late 1960’s most OS’s have used bit maps representing feature sets. We had one in the mid-1970’s that had 128 bits of feature set. Simple check at boot and installation time.

This change in terms to my lifetime sub, which I just changed from yearly btw, just stopped me from buying additional units. I wanted to buy your new 4 port to complement my existing one. Someone needs to go back and read the definition of what grandfathering means. If we’re grandfathered, we should be grandfathered to the TERMS in which we PURCHASED it at. Not for you to arbitrarily change it willy nilly after the fact. You’ve changed the terms of the contract after taking our money. I’d like my $150 back now for breach of contract.

3 Likes

How is this possible? If you paid for a lifetime subscription it’s a one time fee and you don’t have to pay again. How or why did you switch a lifetime subscription to a yearly subscription?

I had a yearly, and then went to lifetime, not the other way around. :slight_smile:

Oh I can’t read, sorry!

When someone up in Canada starts a Class Action for breach of contract on behalf of all current Tablo subscribers, maybe they’ll honor the contract we paid for, or refund our money. This is worse than Sony taking away features on the PS4, since this is an additional paid subscription, where they changed the terms without offering restitution.

1 Like

I guess you read this before you purchased your subscription:

https://www.tablotv.com/subscription-agreement/

Is there something specific in there that states that Tablo can change the existing terms on sold features? [I didn’t read the whole thing, just skimmed it, and didn’t see it there. Not saying it’s not, just that I didn’t see it]

Skim to the very end.

  1. Changes to these Terms . Nuvyyo reserves the right to update or modify these Terms from time to time.

lol, ok – it’s implied they can change the TOS going forward, not retroactively.

1 Like

I’m all for unbundling everything.

All new features and new iron. If you want to purchased a used or refurbished unit under the old all-in subscription fine.

That satisfies your argument on item 20.