Unable to verify postal code

Just got the Table 2 tuner DVR. Fire tv and iPad can’t find it.
Setting up from XBOX 1 it starts the setup but when it gets to location screen its stuck.It wont use current location. Tried Manually enter 55422 which is Minneapolis (major city should be identified). Unable to verify. Tried other cities surrounding nothing. Ran the update. Tried factory reset I guess it Looks like a return. Is this defective?

What iPad model do you have and what iOS version is It running?

If it’s a dual lite, I’m not sure xbox 1 qualifies as a first time setup device in step 2.