Just set up a Tablo at my parents house in Denver to stream local channels to my house in DFW. I can connect and stream video to my iPhone over the cellular network (AT&T) and I’ve just confirmed I can stream to the hotel I’m currently staying at via the hotel wifi. However, If I’m connected to my home network, I cannot connect to the Tablo or stream over any device. I’ve got Frontier as a provider (Formerly Verizon Fios) and Tablo tech support has suggested the required ports are being blocked at the ISP level. I’ve used http://www.yougetsignal.com/tools/open-ports/ to test the ports at home and I’ve tested 21090, 21091, 8887, and 80 and none are open. I did the same at this hotel and the only one that’s open is 80, the rest show closed even as I’m streaming from the Tablo. Any suggestions on how to proceed from here to get this to work??
Just to rule out issues with remote pairing in general - are you still able to connect to the Denver Tablo via your ATT cellphone (connected to cellular data and not your home’s WiFi)?
Yes, but it obviously isn’t optimal. I travel quite a bit and was able to connect seamlessly multiple times yesterday with the hotel wifi, but at the hotel I’m at today, no joy. Same issue as at home.
I asked if the ATT cell data was working, just to rule out an issue with the remote pairing to the Tablo. The remote pairing requires connecting the device you want to use remotely with the Tablo when they are on the same LAN to setup (every device needs to be connected individually to the Tablo on the same LAN to work remotely) - and this remote pairing hasn’t been 100% rock stable in my experience, requiring re-pairing sometimes. By connecting with your ATT data, you know that the remote pairing is working…but there is some other blocking issue going on with your internet setup.
I’ve never had an issue remotely connecting to Tablo at any hotel - so that’s also a new one on me.