I agree the “now with commercial skip” was somewhat mis-leading for new products. For current, already paid-for products: when it was rolled out, you had to read the entire article - New Tablo OTA DVR Feature: Automatic Commercial Skip
In January, we announced a new feature – Automatic Commercial Skip – was coming to all subscription-enabled Tablo OTA DVRs.
We’re thrilled to announce that the open beta for this feature begins today with our latest firmware update (2.2.26).
to get to the open beta explanation…
During the open beta, Automatic Commercial Skip will be free to enjoy for Tablo customers with active or 30-day trial TV Guide Data subscriptions.
Once we are satisfied with the accuracy and quality of the feature and have reviewed the server infrastructure costs associated with Automatic Commercial Skip, this feature may transition to a paid add-on.
Just as a privacy statement uses we may use your information or we may do what ever we want… this feature may transition can most very likely be translated to will be. At the lest it was noted it was in beta - aka testing / development. No implication, will be included.
So your “biggest complaint” that “upgrades were supposed to be included” all firmware and app upgrades are included… including the one allowing commercial skip. So I believe you may have been misinformed or misunderstood “they did not include CS (commercial skip).”
There’s still plenty to enjoy with tablo.
