I received my Tablo Quad today from Amazon. I installed a 2 TB WD Blue disk drive. I connect antenna, power and ethernet to the Tablo. I get a orange light on back of router and a green flashing light on the Tablo and a sold blue on top. I connect to my.tablotv.com from my PC. I get the screen below. Tablo%20first%20screen%20shot|690x374 I click on Connect and get the message below
I get message saying 'The connection to your Tablo was unexpectedly lost. I unplugged ethernet cable and tried to connect to Tablo via wifi for Iphone and Amazon Fire. I get message saying 'Connecting… multiple times and finally a mesage saying Wi-Fi Connection Failure. Help. What do I need to do?
Doesn’t the new quad have a gigabit ethernet port. When using wired ethernet It should auto-negotiate the correct speed with the router. And what speed are the routers ports and are you connecting using at least cat5e?
I think once you try to connect using wired ethernet and you want to switch to WiFi you probably need to unplug the wired and reboot the tablo unit. It should then broadcast a tablo SSID that you connect to so and then configured the routers WiFI SSID/password.
If you try to connect to your Tablo from another app (like on a smartphone or tablet) do you get the same result? Try rebooting the Tablo & reinstalling the app/bringing up a new browser session - does this help?