Glad to help, @napercort.
Just got my tablo but had a disappointing experience with the hard drive I was planning on using:
CONFIRMED: BAD
BRAND NAME: TOSHIBA
PRODUCT NAME: Toshiba 500GB2 USB 2.0 Portable External Hard Drive - HDDR500E03X
SIZE: 500GB
Will have to look for some other HD I guess.
Hey @watson - Did the Tablo not recognize it? What issues did you experience?
Any word on the WD My Passport Ultras? These seem to go on sale quite often but I’m hesitant to purchase a 2TB drive if it has issues mentioned at beginning of post. Hoping @TabloTV, @cmilne and @j321cordcut and others will let us know if the Ultra version is working. Should be getting my 4 tuner model very soon and I want to get everything put together and working.
BRAND NAME: Western Digital
PRODUCT NAME: WD Elements SE Portable
COMMENTS: Had it laying around so I hoped it would work but the Tablo wouldn't detect it.
@TabloTV regarding Toshiba HDD, I too tried this before reading Watson’ s post. In my case it seemed not to recognize it. Access light on drive flashed for a bit then went out. I reformatted drive for 512K sector under Win7 but that did not help.
CONFIRMED: GOOD
BRAND: Seagate
PRODUCT NAME: FreeAgent Go
SIZE: 1TB
LINK: http://www.amazon.com/dp/B002SYYO3A/ref=twister_B001LDJJ16
COMMENTS: Works perfectly
Confirmed: Good
Brand: Toshiba
Size: 2TB
Model: Canvio Desk Desktop External Hard Drive (Black/Black) (HDWC120XK3J1)
http://www.amazon.com/dp/B008DW96NY/ref=pe_385040_30332190_TE_dp_1
Technically I think this might be the same drive mentioned earlier, but this one isn’t a bare drive rather in an external case.
BRAND NAME Western Digital
PRODUCT NAME Passport Model WD3200
COMMENTS - Tablo formats it, but won't record a program. No error, just doesn't record.
BRAND NAME Seagate
PRODUCT NAME Expansion 0502
COMMENTS Took it out of the box, plugged into the Tablo and Tablo recoginized it and prompted to format. Works like it should.
So, from what I’ve read, this would be a safe bet? … http://
BRAND NAME: WD
PRODUCT NAME: My Passport Ultra - WDBPGC5000ABK
COMMENTS: Been using it for a week with no issues yet.
Can someone with some tech savvy please tell me if this HD is one of the Good ones or Bad ones?
http://smile.amazon.com/gp/product/B00HFRWXV0/ref=oh_details_o00_s01_i01?ie=UTF8&psc=1
I’m suspecting this is why the apps show recordings (except Roku) but I cannot play any of them. Roku says no recordings found. Tablo did format this hard drive, but I have not been able to record/playback anything. Have asked support about this hard drive but have not received a reply.
@support, I hope you do realize that eventually you will need to provide support outside of 9-5 EDT? This limited support isn’t working for many people with jobs or in other time zones.
@MsMetaP, that was the one I first used, and it never did work. The Seagate desktop size drives use the larger sector size that the Tablo can’t recognize. The portable Seagate drives don’t seem to have that problem.
Thanks snowcat. Guess I’m returning it and getting something else. I sure wish I’d seen this “list” instead of just going by the blog post. They need to direct people here from that blog post. Wasting shipping charges isn’t fun.
CONFIRMED: GOOD
PRODUCT NAME MK2002TSKB (internal drive)
PRODUCT NAME MK2002TSKB (internal drive dock)
COMMENTS Enterprise drive (I don't mess around with storage, sick of cheap/intermittent consumer drives) thus the need for drive dock.
I don’t understand…when I bought this and looked at the site, it didn’t say that some were supported and some were not. Here I have a $300 device with a brand new 2TB drive that isn’t recognized (among other major issues with the Tablo).
@davejhahn, I am sorry that you bought one of the incompatible ones. I was expecting the Tablo in February, so I went out and bought my first drive that month. It sat in a box till early April, and then it didn’t work when I got my Tablo. By then, it was too late to return it. I ended up using it to back up my main PC and bought a new drive from Costco, which worked out great.
@davejhahn if it’s any consolation, I also had to return my original hard drive and get the one that works. I got a 2TB Seagate the first time, but the “wrong” one. You’re not alone.
Fortunately, I got mine from Amazon and I have Prime, so the whole process only took two days.