If they were actually experiencing phone line difficulties (it happens) and were aware of it, perhaps an announcement here would be very helpful…as opposed to waiting until someone has to complain about it.
…just a suggestion.
Why would you post to a user forum that some small percentage of users actually use when the hope is that it would be fixed in a few minutes. Of course they could always send users an e-mail and hope that in 2021 everyone is connected to their e-mail server in real time.
Could you possibly be more defensive??
Explain the harm in simply posting a notification here? It certainly would’ve calmed down the OP!
The “hope” that it would be “fixed in a few minutes” should prevent them from being proactive?
Let’s “hope” that it doesn’t rain too heavily and just leave all of the windows open!
Besides, calm down! I simply made a suggestion!
Everything stated doesn’t require such major defensiveness here!
I wish this forum had an “ignore user” feature. In fact, I demand that Tech Support get off their lazy asses and immediately work on adding such a feature, since it is assumed that they are doing nothing and have all the time in the world to keep this forum notified the instant the user I want to ignore complains.