I have a Tablo Dual 64 with a 1TB Elements harddrive. About a week ago, the device started to randomly miss recordings. I did a factory restore since nothing seemed to help. Well, the problem is actually worse now. I have no issues with signal strength but the shows just don’t record. For example, the thumbnail in the recordings page will show a number or recordings but when I go into the show, there are no recordings to view.
Yesterday, I did not see Jeopardy recording at 7pm (I am NC), so I went into the schedule and the show was marked to record. I “canceled” the recording and then restarted the recording and it recorded.
Any ideas of things to check? I did a channel rescan several times too.
I have had the device for just over 2 months and getting tired of all the issues.
What app/client are you using for playback? Web, Roku, Android, etc.?
I would also suggest opening a ticket with Tablo so they can look at your Tablo’s logs and let you know what they show as far as why the scheduled show was not recorded successfully.
I am using the iPad app as well as the Roku app. I plan on opening a ticket if I can ever get my device to go into heartbeat mode, uggh… Anyone have any tips on that? Guess my trigger finger isn’t what it used to be!!!
I put my device into remote mode and submitted a ticket. By the way, I put it into remote mode last night and this morning it was back to normal mode… I did not reset it.