Tablo Preview App, No Preview when FF/RW

For about a week now, when I fast forward or rewind on my recordings I no longer see the preview. Any advice?

This is usually related to a reception issue. For more details check out this article.

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This is every recording. And I did the reset, but it did not help.

Also, this morning, my Tablo Preview App is now not connecting. I can use the regular Tablo app just fine. And the thumbnail preview when ff/rw on the regular Tablo app is not working either.