Tablo Only Recorded 12 minutes of a 3 hour Recording

I set the Tablo to record the Philadelphia Eagles @ Washington Redskins game today. Tablo confirmed the recording was set. However, when I went to watch the game, it had only recorded the first 12 minutes. (Note: I had recorded the hour-long pre-game show as well and the entire show recorded. I need to find a way to make sure this doesn’t happen moving forward. Thanks!

@ChloeBear It’s possible there was a reception failure early in the recording. Send our support team a ticket, and we can check it out.