Tablo dual lite wired to router can not be found

#1

I have had no problems with my tablo dual lite until recently. It now disappears from my network. I have to power off and on to get it to work. The unit is hardwired to the router and works fine for a few days. When at home I access it from xbox one, fire tv, my tablet and roku. But when it is disappears I can no longer find it on any and have to power reset.

I also use it alot remotely, which now I can not. When I get home I will do the power reset, but need to find a more permanent solution. Hopefully not buying another one.

#2

What is the LED doing at the time it is unreachable? On or Blinking?
Did you verify the cable and network port try swapping both with a known good cable and network port.

Other than that log a support call and let Tablo support look into it.

#3

I use a smart switch and can reset the Tablo whenever I want.

1 Like
#4

Contact Tablo and have them get in and check the logs to see what’s happening

#5

Why oh why can’t we see our own logs?

#6

here ya go:

3 Likes
#7

tell you what. Those are some mighty fine logs! Yup, …might fine.

#8

Technically, that’s log aggregation.

#9

yup, technical logs alright …mighty fine technical logs

#10

Just got home from trip and checked the network led’s the green is solid and yellow blinks… yet my xbox, ruko and fire stick do not see it… I unplugged the unit for 10 secs and the lights looks the same… Checked the Ruko and Fire stick both see and work now. I also checked the scheduled recordings and there were no new recordings… I suspect the unit is locking up, maybe from overheating… I noticed it does run hot. I will try support to see if they can help…

If it is a heat problem, I may need another unit. Since I use an external drive can it be moved to a new unit and still see current recordings?

#11

Your best bet is to log a support case with tablotv support

By LED I meant the blue one in the front.

#12

I turned the unit on it’s side and have a small fan blowing on it. So far no lockup. Open issue with support and put unit in access mode ( tap button fast 3 times and get 2 blinks and pause ). They tried once and unit had dropped out of access mode, so restart and check it to make sure it is still in Access state. But I have not heard from support as to whether they got in or not. If this is a temp issue the unit is supposed to shut down not lock up. So would like to know?
If I do ge another is the quad version have the heat issue?