Tablo cloud is experiencing big problem - hang in there

[Cindy]

Just spoke with Tablo rep. I am getting this message when trying to view a recording ‘error; unknown playback error’. Seems they are experiencing a big problem with the cloud communication and are currently working on the issue. Glad to hear it is not on my ending. Just hang in there hopefully it will be back soon.

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[TabloSupport]

Hey @Cindy you beat me to it! I was just about to make a post detailing this. As you mentioned, the Tablo Cloud is experiencing some issues right now. We’ll have an update available very soon to solve this. We’ll make sure to announce it when the update has gone live.

[TabloSupport]

An update is now available to solve this issue! Full details here:

NEW - Tablo Firmware Release for Tablo Dual LITE: 2.2.23

Hey Tablo Fans! We’ve just pushed out an update for all Tablo Dual LITEs. This update is available now. We highly recommend processing this update as soon as possible. This update will resolve any issues you were experiencing accessing existing recordings from the Tablo Cloud DVR or uploading new recordings. If your Tablo app isn’t prompting you to update, you can receive the prompt for the update by tapping the blue reset button on the back of your Tablo to reboot it. Once your Tablo is bac…

[Canons900]

Any chance the cloud dvr will be an option for other Tablo users?

[TabloTV]

Any chance the cloud dvr will be an option for other Tablo users?

The DUAL LITE is the only Tablo with the technical capacity to handle uploads to the cloud DVR. The original 2 & 4 Tuners don’t have the memory to hold a recording as it gets uploaded, and the DUAL 64 isn’t designed for it.