Schedule keeps disappearing in Web App on Chrome

Support & Troubleshooting
1

I was having trouble getting the schedule grid to come up under Live TV in the Web App. I deleted my Tablo and reconnected and could then see the schedule and click on channels to watch Live TV.

Now, the schedule grid comes up under LIVE TV, but when I start scrolling it, it disappears and I’m left with a blank screen. I hit refresh and see the top of the schedule grid, then start scrolling and it disappears again?

Anyone having a similar problem. Is there a resolution?

2

You have to periodically clear the browser cache in Chrome (and other browsers). Do a Google search for “clearing the cache in chrome” and follow the directions. That will fix it for a month or so.

3

Let us know if clearing the cache does the trick. If not, send our team a ticket!

4