Roku cannot locate tablo but other devices can

Support & Troubleshooting
1

My Roku gives me the cannot connect to tablo error. Other devices on my home LAN can use the tablo just fine (macbook, iphone, ipad – all wirelessly). The Roku and tablo have a wired connection to my single router. They are on the same subnet and I can ping both from my macbook. Other apps/channels on the Roku work fine.

I’ve tried rebooting both the Roku and Tablo. I’ve tried reinstalling the Tablo app on the Roku.

Tablo Device: 2.2.10

Is there anymore debugging that I can do? I’m competent with networks.

2

If you have Roku OS v7.5, that’s the problem, and already reported to Roku, and Tablo.
Otherwise, the router would be the next thing to reboot.

3

Roku is 7.2 build 4100-04
Model 4210x roku 2

Tablo app on roku 2.1 build 34

4

Try the Roku on your wireless network.

5

@paperstaples Definitely give @theuser86’s suggestion a try.
If this doesn’t do the trick, send our support team a ticket.
Also curious: do you get a ‘No Tablo Found’ message, or some other error?

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