Hi folks - sorry to add to the noise here, but would greatly appreciate any help anyone can provide.
I'm in both the fortunate and unfortunate position of having elderly parents live with me. Tablo (or rather, OTA TV) is their life. We cut the cord about a year ago and went with Tablo and Plex. However, since then, we've had a constant string of problems with Tablo. And when it has problems, they make sure I have problems, lol.
The reoccurring problem is Tablo becomes "disconnected," and cannot be reaccessed without pulling the power and resetting.
USB Hard drive that works, but isn't officially on the supported list (an older WD)
Cat6 to the Tablo box
Accessed by a FireTV box, with Cat6 (ie. there is no wifi in this entire configuration)
Statically assigned IP address to the Tablo box
I've slowly taken things out of the equation, as it was originally setup on wifi, accessed by a smartv, etc. However, I'm out of options at this point. I don't know of any other troubleshooting tips, unless you're going to point to the unapproved hard drive. They rarely use recordings anyway, so is that the next logical step, to remove the HD? I'm not interested in buying an "approved" model if I don't have to - as I'm highly skeptical.
My last test was watching tablo on their TV, while watching tablo from my PC via my.tablotv.com. It went 4-6 hours (didn't catch it at the exact time of failure), but eventually failed. I had thought until that point maybe it was an Amazon FireTV problem and had prepared to replace it (it's an older model). But at this point, I think I can effectively take it out of the equation.
Any other troubleshooting tips I should take before I'm forced to replace Tablo with another solution?
Thanks for any help provided.