I set my first scheduled recording, Seagate slim backup plus, and when the recording is over I cannot play it. The recording in the browser and in android app show the recording but there is the play symbol with a line through it. What up with that? My simpletv recorded the same show just fine. I can tune to that channel. So…?
I can tune to the same channel. I can use the android app to tell it to record the current show on the same channel as the scheduled recording (just an hour ago). So why did my scheduled recording(s) end up not being playable?
And now the browser and android app cannot connect to the Tablo device. I put up with simpletv long enough…I wont put up with this kind of nonsense again.
So I unplugged the tablo and everything could connect to it again but…I set up a new scheduled recording and…the recording “should” be happening right now but I cannot connect to the table again. Hurray.
@Eves, I am sorry you are having these problems. The circle with a line through it means that the recording failed for some reason. I have had it happen to me, but very very rarely (maybe twice out of 50 or so recordings)
+1 on @snowcat s suggestions
Wired connection. Green lights on the router and TabloTV for that connection.
i wonder if it is a HDD issue. Seems unlikely being that you can watch Live TV when you are able to connect, but maybe just maybe there is a difference in the way the Record to HDD works vs loading the buffer for LiveTV into temp storage on the unit/hdd…
@Eves good luck. I feel your pain and (I personally) suspect this may be related to the live tv feature in Tablo. I’ve experienced the same non-playable files for all recordings after “some” triggering event. [disclaimer] I don’t offer my time to troubleshoot and replicate issues but I am alert too and am paying attention to my particular situation… currently, I suspect accessing the live tv feature (in some manner) could be my triggering event. I do it so irregularly but recently noticed this issue after I did so on a Roku.
@Eves In particular I suspect the following…
Seems silly to ask, but did you verify that all connections to the tablo and antenna are secure?
Haha awesome. Not intended for u but awesome nonetheless? Lol
Tablo Support, David, got back to me after discussing things with the engineers. I am probably going to butcher the explanation so keep that in mind when you read my interpretation of what they said…
Well…I am confused. I got my new tablo. Set up seemed fine. My tablet, browser, and roku all connected fine. I set up my first scheduled recording via the browser and…I do not see any recordings in the browser or roku (recording still in progress).
@Eves, no that is not normal. As soon as the recording begins, you should see it in your recordings section on your devices and be able to play it.
The recording I supposedly set up is on my list of scheduled recordings. So my first thinking was that maybe I picked the wrong day. But when I clicked on the scheduled recording in the Android app I got the popup with the show info but the time for the show was…last night at 10pm (I set up the reording probably at 9:50 or so from my browser). Very strange…I have another scheduled recording at 5:30 this morning (set it up at 5:05). So we’ll see if it works or not. Scheduled recordings is a must for me. So far it looks like the last piece in the puzzel for me. Everything else is working as expected.
You can schedule a show even while it is playing (and it will record the rest of it). Just click on the show on live tv, and that option comes up. So there shouldn’t be any limitation on when you schedule a show.
Its been working without issues since that first night. Live tv, scheduled recordings, viewing recordings…its all good now
@Eves - Glad to hear it!