Nothing will play after update


#1

Nothing will play after update. Live or recorded. On any device. Done all of the basics. Reboot, uninstall.
Worked normally before update.

Video player comes up and is just a black screen.

Everything else seems to work, yet NOTHING will play!!!


#2

What is the player device: Roku, Fire TV, web browser, …?
Is the Tablo blue LED blinking, or is it solid?
The more specifics you give, the more we can help.


#3

After EVERY Tablo update shut off all of the following devices. Router. Roku. Tablo. I restart them in this order. Router. Roku. Tablo.

Since I have been following this process no issues after any update.


#4

Are you still having the same issue? I suggest rebooting the Tablo, but if that doesn’t do the trick, give our support team a shout and we can take a look.