Not broadcasting SSID (really old thread)

Support & Troubleshooting
#1

I have a Tablo 2 tuner, which had previously been hardwired. I’m trying to get it to connect to wifi- but it is not broadcasting the “Tablo_xxxx” SSID. I’ve reset it many times, including a factory reset and everything I’ve read says that should solve it- but it is very frustrating as I do not have the option to hardwire it. It is currently in heartbeat mode as I have submitted a ticket yesterday- but still haven’t heard anything. As far as I know the thing has never broadcasted the SSID.

MAC: 5087B8006E70

Help!!!

#2

Maybe the answer is somewhere in these.

#3

I’m actually getting a wifi broadcast when the ethernet cord is hooked up- not looking good so far, but at least it’s different.

#4

At least one user indicated that the following steps worked. I don’t see anything indicating that the tablo should be left connected via ethernet. And I’m assuming that in step 4. the client is a WIFI device

Figured it out:
Step 1: ‘disconnect’ from the tablo and ‘edit wifi’ as per the knowledge base
Step 2: unplug ethernet cable (not in knowledge base)
Step 3: restart by disconnecting power (not in knowledge base)
Step 4: connect to the tablo wifi network
Step 6: go to my.tablotv.com after connecting to that network, and it will prompt you for a network to connect to.

#5

I’ve tried everything. The only way I can get it to broadcast the SSID is if it hooked up to an ethernet cable- then of course as soon as I unhook it doesn’t work. Follow by a reset- no broadcasting of the SSID

#6

Weird, that’s exactly the opposite of how it’s supposed to work.

#7

Do you get the no blinking blue light solid blue power on like the power supply issue?

#8

@tgapel As @Radojevic mentioned above, that’s the opposite of how this should work. Our support team sent you a note with some next steps.

1 Like
#9

put those steps here. i cant get my tablo to broadcast anything at any time.

#10

This is specific to the Wi-Fi setup; but these instructions can be found here. If you’re having issues with OTA broadcasts, we have a few tips here.

#11