No sound at all

Support & Troubleshooting
1

I’m totally new to this. Why can’t i get any sound whether it is live tv or a scheduled recording? is there some sort of mute button somewhere?

2

I’m trying to play the recorded video on my android cell phone. And how do i get it to play on my smart tv? Do I have to download some sort of tablo app for the tv too?

3

https://www.tablotv.com/apps-compatible-devices/

4

I have NO sound when using WiFi 5 Ghz but do on LTE on my phone. My Roku stick is on 5Ghz wifi and it does have sound.

5

Turn off the surround sound option in the Tablo settings. And what is the make and model of your smart tv? It may or may not have a Tablo app.

6

Take a read of this thread and all its links.

https://community.tablotv.com/t/no-audio-on-android/

7

ok the sound seems to work on live tv now so that’s a good start. The tv is a samsung that we bought about 6 months ago. I’ll check to see if it has a tablo app on it. if it doesn’t, do I have to download it somehow? thanks

8

The Samsung TV should have a Tablo app. See link below. Install the Tablo app on the TV. However, you will likely have a better experience if you connect a separate box to your TV such as a Roku, Fire TV or Apple TV.

https://www.tablotv.com/apps-compatible-devices/

9