I just got a No Hard Drive Error prompt on the UI, however I can still see the shows I recorded on the device, but they will not play. I have had the same Tablo and WD Passport for several years and never had this issue. I have done the following:
Try the other port.
Make sure connector is firmly inserted.
Plug in a cell phone to see if it charges.
Verified drive operation by plugging it into a PC.
Reset Tablo, and wait 5(++) minutes.
Tried two different cables.
I even did a factory reset to see if that would help.
Despite these actions, Tablo still doesn’t detect the drive. I am at a loss on what to do. It seems everything is working fine by itself but not together.
Can someone please help, new shows are in for Fall.