We believed this to be addressed fully in the last firmware release… Are you still having problems?
Release Notes for 2.2.16:
• Significant update to improve guide download reliability • Fix to maintain resume playback position within the ‘extended’ portion of extended recordings
• Other reliability and performance enhancements
There is a defined plan to add support for this in the API that ROKU uses. I don’t have a specific ETA for when the feature will be ready because it still needs to be created on the server-side, but it will happen.
To clarify, ROKU and Apple TV (as well as the Preview app for Android/FireTV) use our newer API for communication between the devices and Tablo. This API does not yet have Tablo Connect available, so the apps that use it can’t support it.
Our older API, which is the communication method for all other devices/apps, DOES already support Tablo Connect.
As you can imagine, supporting two different APIs and a laundry list of apps is a tall order. This is part of the reason we’re migrating more apps over to the new API so we can focus new feature development there.
We don’t share specific ETAs publicly for competitive reasons and also because needs and priorities can shift.
While we realize it’s frustrating not to have a solid answer on ‘when’, know that there are solid plans to make this happen.
" Fix to maintain resume playback position within the ‘extended’ portion of extended recordings"
I think I posted in the 2.2.16 thread that it wasn’t fixed.
But lets try to explain it for the 5th or 6th time.
Let’s assume Roku - but that shouldn’t matter.
The extend live option is turned on.
You schedule a NFL recording that is 12PM-3PM.
The extend time is usually 1.5 hours. - end recording time = 4:30PM
You start watching the recording at 2PM.
If you pause the playback between 3:01PM-4:29PM clock time. Back out of the app and reenter and try to play the game recording, you can only play from the start. The playback was paused before the original 3PM end time but the recording is in the extend time. Thus the clock time between is 3:01PM-4:29PM
The same is true if the playback time is in the extend time 3:01PM-4:29PM but also before the end time - 4:30PM.
Once record actually reaches 4:30PM pause/resume works regardless of where you are in the playback.
Interesting. So they fixed the bug where you couldn’t resume in the extended portion of an extended recording when the recording is complete, but it still doesn’t work while the recording is still going on. Correct?
If you are watch the recording (not live TV) and you’re recorded viewing positioned is anywhere when the current recording position is after the scheduled end but before the extended end time, the resume option is not available.
If you pause the viewing and exit out of the app, when you reenter the app and go to the episode and hit play it starts at the beginning. If on Roku you hit OK on the episode on the next lower menu only start and not start or resume is displayed.
Saw it Saturday 11/25. Since in Southern California football games start from 9AM-10AM, it’s fairly normal to pause in the extended time to do yard work or go to the beach.
I am not technical enough to know what is causing what but after upgrading all my Rokus to version 8 and 2.3, things are working better, especially on my Roku 2 (2720X) boxes. I manually checked for updates on one of my Roku 2 boxes for version 8.0 after the update appeared on the first box after a reboot. The Roku 3 updated automatically. I have started rebooting my router, Tablo and Rokus when I go to bed.
Thank you for the work that you have put into the changes.