there seem to be undertones of upgrade shaming
To upgrade, to skip an upgrade and go on to the next… If it’s working just great, the updates didn’t include any critical “improvements”
I get a snark, beyond that… with no constructive context 
With the latest update, On my fire TV I am getting Unknown Error. Retry/Cancel. Retry keeps bringing me back to the same message. Cancel brings me to searching for Tablos, and asks me to comnect. I try, but then unknown error again.
Tablo Preview on the same Fire TV works perfectly. As well as Tablo on my computer.
Any ideas?
Same problem for me using the Fire TV Stick but only on Remote Connect. Rebooting the Fire Stick fixes the problem until Fire Stick goes to sleep. Then error message returns when trying to connect. I’m using the newest version Tablo not the Preview. Never had the problem until Tablo device update (2.2.30).
@DJPellegrino @Mike_Lewis If possible, send our support team a ticket - we should be able to collect logs to see what’s causing these errors, and we can investigate some next steps from there.
DingDongDangIt! I updated a tabo to 2.2.30 from 2.2.26 I used the android app (since it’s located off by it’s self) All was going great. Reboot - A connection to my tablo could not be established. Kind of made sense since it rebooted, I needed to “relaunch” the embedded web app
Welcome to Tablo
button [ Begin Setup ] > “Connect Antenna” [ Continue ] > “Your Location”
No beeping way! I go out to my PC and connect via real web app < whew > It’s all good to go!! Everything is in tack. Scheduling, recordings all guide data!
If a user may have followed through with the “set up”, well they would at least have to update their channel selection. Update guide data, probably just keep what it has, but I don’t know what else it may have wanted me to do.
For me, using the android app to run and update on a tablo didn’t quite go as well as it should have… but in the end worked out.
It appears that clearing the cache in the Fire TV device cleared up the issue. Maybe something for the Tablo Support team to consider in future updates…
Glad to hear you’re back up & running.
@TabloTV Well, this problem is still happening. Should I wait til the next time to open a ticket, or do your logs go back far enough to dive into
@DJPellegrino - Sorry to hear you’re still running into this. We’ve got logs from a few other folks as well so we shouldn’t need any new ones. Hopefully we’ll be able to get a fix into the next update but I don’t have an ETA to share right now.